On the morning of 12 December, 2020, Simon Sinek’s TED Talk How Great Leaders Inspire Action had 52,852,152 views on YouTube. At the end of the day, it had two more because I watched it twice. I actually watch it every few months. I crave it like I crave watching a favourite movie or listening to a song I love.
In the clever 18-minute talk, he explains how companies, brands or people inspire loyalty by simply inspiring in a way that has nothing to do specifically with the company, brand or person. He presents his theory of the Golden Circle: three concentric circles representing the questions why, how and what, starting from the centre and moving outwards. He sums it up as, “People don’t buy what you do, they buy…
