Innholdsfortegnelse for September/October 2021 i The European Business Review

Hannes Gurzki is a program director at ESMT Berlin and passionate about topics of luxury, branding, marketing, sales, strategy, and creative leadership. He is passionate about exploring the symbiosis of arts and business. He studied business administration and intercultural management and completed his doctoral studies in luxury marketing at the Technical University of Braunschweig. In addition, he holds a diploma of the Associated Board of the Royal Schools of Music in saxophone performing. His research has been published in leading business media and academic journals. Joachim Junghanss is the associate director at Conservatorium van Amsterdam and heads one of Europe’s largest and leading professional jazz programs, including pop, music production, and electronic music. He is passionate about the potential of music in a global society and has founded numerous social…

[1] Ormazabal, G. (2016). Risk oversight: What every director should know. IESEInsight, issue 28 1st Quarter. [2] Derisbourg, Y. (1993). Monsieur Honda. Paris: Editions Robert Laffont. [3] Kotter, J.P. (1997). Matsushita Leadership. Lessons from the 20Th Century Most Remarkable Entrepreneur. New York: Free Press. [4] Kaplan, R. S., & Nagel, M. E. (2003). Improving Corporate Governance with the Balanced Scorecard. HBS Working paper Series. [5] Nueno, P. (2016). 10 trends for the board of 2020: The future of governance. IESE Insight, 29, 45-51.…

As founder and CEO of The DPO Centre, Rob Masson is actively driving innovation, transformation and thought leadership in data protection and privacy. With over 30 years of business experience, Rob has been involved in delivering solutions to some of the world’s largest and most respected companies. Rob set up The DPO Centre to assist organisations of all sizes to identify how evolving Data Protection legislation will affect them, the steps they need to take to comply, and how when implemented well, compliance builds trust, confidence, loyalty and engagement.…

Promoting curiosity to facilitate identifying multiple uses of knowledge and products already available is an important ability for any company when dealing with change and disruption. The establishment of WeLink as a digital platform in the office of tomorrow is an example illustrating that existing knowledge can promote innovative solutions when it’s evaluated and assessed from a different perspective than the default one that is usually in place. For this change in perspective-taking to happen, we need leaders who inspire and install a mindset of being curious and to look at existing knowledge from new angles to arrive at new solutions. To achieve such mindset, it will…

1. https://www.worldbank.org/en/news/press-release/2020/06/08/covid-19-to-plunge-global-economy-into-worst-recession-since-world-war-ii 2. https://voxeu.org/article/recovery-and-reconstruction-europe-after-wwii 3. https://www.imf.org/en/Publications/WEO/Issues/2021/03/23/world-economic-outlook-april-2021 4. https://www.reptrak.com/news/2021-global-reptrak-100-corporate-reputations-esg-brand/ 5. https://www.edelman.com/trust/2021-trust-barometer/press-release 6. https://www.edelman.com/sites/g/files/aatuss191/files/2021-05/2021%20Edelman%20Trust%20Barometer%20Spring%20Updat.pdf 7. https://link.springer.com/article/10.1057/s41299-017-0013-8 8. https://www.cnbc.com/2019/01/29/fearing-metoo-allegations-companies-turn-to-reputation-managers.html 9. https://www.bbc.com/news/health-56670162 10. https://www.reuters.com/article/us-congo-ebola-sexcrimes-unitednations-idUSKBN26M3ZY 11. https://www.washingtonpost.com/news/monkey-cage/wp/2018/12/04/a-few-ngos-are-getting-a-lot-of-bad-press-whats-the-overall-track-record/ 12. https://www.sciencedirect.com/science/article/abs/pii/S0305750X18302456 13. https://www.mckinsey.com/industries/public-and-social-sector/our-insights/america-2021-rebuilding-lives-and-livelihoods-after-covid-19 14. https://www.csrwire.com/press_releases/719731-key-insights-blackrocks-annual-letter-ceos 15. https://www.newsweek.com/king-bach-raises-bill-gates-vaccine-conspiracy-again-comedyskit-1590027 16. https://www.bloombergquint.com/wealth/bill-gates-in-new-climate-book-talks-about-finally-divesting-from-oil 17. https://www.reuters.com/business/energy/unlike-iea-rystad-energy-sees-need-hundreds-new-oilfields-2021-05-28/ 18. https://www.bbc.com/news/science-environment-57234610 19. https://environment.leeds.ac.uk/see/news/article/5316/nearly-half-uk-carbon-footprint-is-from-overseas-emissions 20. https://www.dw.com/en/opinion-germanys-climate-activism-is-full-of-hypocrisy/a-48292725 21. https://www.reuters.com/business/sustainable-business/dutch-court-orders-shell-set-tougher-climate-targets-2021-05-26/ 22. https://www.newsweek.com/true-face-north-face-1576659 23. https://www.bbc.com/news/science-environment-56723560…

Francine Espinoza Petersen is Associate Professor of Marketing at HEC Lausanne, University of Lausanne and an academic partner of HEC Lausanne’s Swiss Center for Luxury Research (SCLR). Her research focuses on consumer emotions and well-being. Her work aims at improving consumption experiences and deliver value via consumer experience and consumer happiness. Mariana Soberano is a PhD student and Graduate Assistant in the Department of Marketing of HEC Lausanne, University of Lausanne. She holds a MSc in Innovation and Technological Entrepreneurship, a BSc in Economics, and has experience as a marketing and pricing analyst. Her research interests include consumers’ behavior and well-being.…

The typical rationale put forward for failing digital transformation is linked to ill-designed processes, absence of organizational commitment, and poor digital skills. There are obvious operational mistakes--but one more insidious form of failure is not that the digital transformation launched by a traditional incumbent blows to bits because of lack of skills; it is that the digital transformation is only half baked and its returns are far from distinctive. Consider that the returns of failed digital transformations, out of hundreds of digital transformations we researched, are indeed negative or less than a few percentage points, but it is clearly troubling that the median return barely reaches between 7-10% of return on digital capital deployed, –a return that is really not at all distinguishable from the weighted cost of capital of…

Rosario (Roy) Girasa is Distinguished Professor of Pace University and has been a professor of law in the Lubin School of Business on the Pleasantville, NY campus since 1980. He holds four degrees: a BS and PhD from Fordham University, an MLA from Johns Hopkins University, and a JD from New York University School of Law. Emilio Collar is a Professor of Management Information Systems in the Ancell School of Business at Western CT State University in Danbury, CT. He holds a BBA and MS in Information systems from Pace University (NY) and a PhD from the University of Colorado at Boulder. He is a KPMG Doctor Scholar and a member of Beta Gamma Sigma.…

The interplay in jazz starts in an instant and then takes its own route to unexpected results. When members are attuned to the groove – the underlying driving beat of your organization – they feel a sense of purpose, a place to be safe and to do what they are passionate about. Enable members to co-create, act, and react in a fast and playful way. It creates a sense of the flow of a performance and can create a workflow in your organization. Which elements might inspire you to try out new leadership practices? What might be a way to transfer the insights to your context? Which element might be the most daring to experiment with?…

Pedro B. Agua is a Weapons and Electronics Engineer, and currently a Professor of General Management at the Portuguese Naval Academy and Senior Teaching Fellow at AESE Business School in Lisbon. Professor Agua has authored many articles and book chapters featuring various systems and business policy subjects. He combines his teaching profile with an extensive business background of more than 27 years dedicated to cutting edge industries like defence, telecommunications and subsea engineering. Pedro holds a Ph.D. in Engineering and Management awarded by the University of Lisbon.…

Anna Saghabalyan was Director of Communications for a Canadian mining company working in Armenia from 2012-2020. Prior to that she was Head of Communications for an Armenia-based NGO, The Civilitas Foundation. She spent 10 years as senior correspondent and editor at RFE/RL (1998-2008). She holds a Masters in Corporate Communications from the Rotterdam School of Management. Her thesis on the impact of NGOs in post-communist countries won the Shell Netherlands Award in 2014. Paul Argenti is Professor of Corporate Communication at the Tuck School of Business at Dartmouth where he teaches Corporate Communication, Corporate Responsibility, and General Management.…

• What works for us? After a few months, is it still working, what else could we do? • Are we all being heard? What exactly are our practices and ways of working helping or hindering? • What counts as professional practice for us here? • What are we noticing about power and how it plays out in the virtual world? How do we include, and perhaps inadvertently exclude, people? How can we improve inclusion and make it work well for us? • How do we make our diversity and inclusion intentions really leap into life here? • How are we managing fairness? • What do our bodies need? What is the place of space and movement in our virtual work? • How good are we at boundaries? How are…

Nicolas van Zeebroeck is a professor of digital economics and strategy at the Solvay Brussels School of Economics and Management at Université libre de Bruxelles (ULB). He serves on Belgium’s High Council for Employment and as Advisor to the President and Rector of ULB for IT and Digital. Jacques Bughin is Professor, Chaire Gillet of Management Practice, at the Solvay Business School at the Université libre de Bruxelles (ULB). He is also the CEO of MachaonAdvisory, a top management strategy consultancy. He serves as the Senior Advisor for Fortino Capital and Antler, Knowledge Board Member at Portulans Institute, and Accenture Research, and STOA European Parliament. He retired from McKinsey & Company as senior partner and director of the McKinsey Global institute.…

1 For a detailed discussion of blockchain and artificial intelligence, see Rosario Girasa’s Regulation of Cryptocurrencies and Blockchain Technologies, Palgrave Macmillan (2018), and Artificial Intelligence (AI) as a Disruptive Technology: Economic Transformation and Government Regulation, Palgrave Macmillan (2020). 2 For discussions concerning atoms and their properties see (Eisberg & Resnick, 1985) or any basic physics the discusses atoms, wave-particle duality, and photons. 3 For an excellent primer, see (Biercuk & Fontaine, 2017). 4 For a detailed discussion see (Dowling & Milburn, 2003). Astrophysics, H.-S. C. F. (2017). A New Kind of Quantum Computer Uses Photons as Qubits. SciTech Daily. Retrieved from https://scitechdaily.com/new-kind-quantum-computer/Aten, J. (2019, Sep 27). Google Built the Most Powerful Computer in the World. Here's Why You Should Be Very Worried Quantum supremacy is reportedly here, but that's not…

1. Sneader K. and Singhal S., (2021). “The next normal arrives: Trands that will define 2021 – and beyond”, Mc Kinsey & Company, January. 2. Holz R., (2009). “An Investigation into Off-shoring and Back-shoring in the German Automotive Industry”, PhD Thesis at the University of Wales, Swansea. 3. Fisher A., (2006). “Bringing the Jobs Home”, CNN Money, March 20th, Fortune Magazine. 4. Reshoring Initiative, (2017). “The Reshoring Initiative Reshoring Initiative 2016 Data Report: The Tide Has Turned”. 5. Edit by Traù F. (2020), “Rapporto scenari industriali 2020”, Centro Studi Confindustria. 6. S. Grappi, (2016). “Il reshoring visto dal consumatore”, Milano, Franco Angeli. 7. Fratocchi L., Ancarani A., Barbieri P., Di Mauro C., Nassimbeni G., Sartori M., Vignoli M., Zanoni A. (2016). “Il back-reshoring manifatturiero nei processi di internazionalizzazione: inquadramento teorico…

Aaron van Klyton (PhD, King’s College London) is assistant professor of international business at Ramapo College of New Jersey and visiting professor on the PhD Business Management Programme at the University of San Buenaventura-Cali, Colombia. He conducts research on mobile banking, SME finance and green innovation, and innovation resistance. Juan Fernando Tavera-Mesías is a professor and consultant of marketing at University of Antioquia. He conducts research on mobile banking, technology acceptance and service ecosystems. His work has been published in Journal of Rural Studies, Information Technology and People, and Journal of Service Management, among others.…

Jazz musicians try to redefine mistakes as chances or opportunities. In order for your own organization’s performance to succeed, allow, embrace, and welcome mistakes as a learning opportunity. Welcoming mistakes can allow members to tap into their intuitive potential of creation. In the jazz context, this is the most creative part of a performance. The same could count for your organization. What has worked well and might serve as an inspiration or a future jam session? What has not worked, and how might you approach your idea differently? What practices create value for you, your teams, and your organizations, and how can you make the most out of them in your daily jobs?…

Q Thank you for gracing us with your time, Mr Masson! Given your seasoned experience in entrepreneurship, could we begin with a few words on what inspired you to go in the direction of data protection? A In 2016, I was in the process of completing an exit from the e-commerce agency I had run for the previous 18 years. During the 12-month earn-out period, discussions around the upcoming introduction of the GDPR were becoming increasingly frequent. By the time my exit was complete in March 2017, it had become obvious that significant opportunities were being created by the rapidly expanding data protection market. Given that the UK market alone would require in excess of 15,000 data protection officers to meet the new regulatory requirements, but with only around 5,000…

With over 15 years experience in leadership development across the globe, designing, developing, facilitating, and coaching across the leadership pipeline, Windy Tshepiso Maledu is passionate about coaching, leadership and behavioural change. As a Senior Behavioural Scientist for CoachHub, she helps advance the science of digital coaching and behaviour change at scale in CoachHub's Coaching Lab. Windy helps organisations worldwide to effectively design, implement and evaluate their coaching programmes. As a coach she continues to impact lives one coaching conversation at a time.…

David De Cremer is a Provost’s chair and professor in management and organizations at NUS Business School, National University of Singapore. He is the founder and director of the Center on AI Technology for Humankind at NUS Business school. Before moving to NUS, he was the KPMG endowed chaired professor in management studies and current honorary fellow at Judge Business School, University of Cambridge. He is named one of the World’s top 30 management gurus and speakers in 2020 by the organization GlobalGurus, one of the “2021 Thinkers50 Radar list of 30 next generation business thinkers” (an annual ranking that the Financial Times deemed the “Oscars of Management Thinking”) and included in the World Top 2% of scientists (published in 2020). His latest book is “Leadership by algorithm: Who leads…

Dr Mike Cooray is a Professor of Strategy & Transformation at Ashridge Executive Education at Hult International Business School. Mike is an Academic Director on the MBA and Executive Masters Programmes and designs and delivers multiple digital transformation programmes. Prior to joining academia, Mike was employed with Carlsberg, Mercedes-Benz and Siemens, working across South East Asia, Europe and the UK. Mike’s research interests are in the areas of digital transformation, strategy and urban innovation. Dr Cooray frequently publishes his thought leadership and research in leading practitioner and global media outlets. Dr Rikke Duus is senior faculty at University College London and visiting faculty at ETH Zurich. She has a deep interest in how technology affects and influences the human experience and frequently presents her work at international conferences and events.…

Chris Nichols is co-founder of the specialist systems change consulting firm GameShift, Over the past three decades he has worked in public service, consulting, finance and academia. His work brings creative provocation and spiritual practice to the boardroom in service of human and more than human flourishing. Philippa Hardman is co-founder with Chris Nichols of GameShift. She is a chartered accountant by background, with 25 years consulting experience including Coopers & Lybrand (now PwC) and PA Consulting. She was previously co-leader of the strategy engagement group and Director of Ashridge Consulting. Michael Chaskalson is a Professor of Practice at Ashridge Executive Education at Hult International Business School and associate at The Møller Institute at Churchill College in the University of Cambridge. A pioneer in the application of mindfulness to leadership…

Luigi Gentili is a sociologist, professor of Brand economy and Media studies at the Pantheon Institute, Design & Technology of Rome. He is also the president of CEIMA, Centre for the Study of Managerial Innovation. He has worked with various business schools, enterprises networks and professional associations. As a speaker, he often gives speeches at conferences and conventions for prestigious institutions. His primary research interest is management studies, economic sociology and industrial development. He is the author of many books published in Italy, including “Economia liquida” (Liquid economy) and “Ripartire dalla crescita” (Restarting from growth), recently published by Armando Editore.…

Everyone has been told to “think outside the box.” Of course, the person using the phrase is themselves an “in the box thinker” otherwise they would not be using a tired cliché. While the juxtaposition is comical, the demand on workers to be creative and innovative is a real concern since these are not things one can do on command as one needs the right space, time, resources and skillset to do so. With limited time, and with attention being pulled in too many directions to maintain a line of thought for longer than a TikTok video, creativity and innovation can seem like stretch goals more than necessities. But to succeed in a competitive landscape, and to be able to pivot when the landscape changes, creativity is a necessity and…