LISTEN AND BE PRESENT
When someone shares their struggles with you, they may be seeking comfort, validation or clarity – or they might simply be processing their thoughts.
Pay attention to their tone and body language to understand their needs, or gently ask, “How can I best support you right now?” or “Would you like advice, or just a listening ear?”
If they ask for advice, frame your suggestions collaboratively, using phrases like, “Have you considered this approach?” rather than directives like, “You should do this.”
If they don’t ask for advice, resist the urge to fix things. Instead, focus on being present and validating their feelings with statements like, “I can understand why you’d feel this way.”
Ultimately, supporting someone means meeting them where they are, not where you…
